Careers
Join us! We are looking for talented professionals for our team. If you’re passionate about helping school districts and students stay safe and secure, we want to hear from you. Excellent benefits package includes health, dental, and vision insurance, paid time off (PTO), and a 401(k) plan with employer matching.
Check out our job listings below, and even if you don’t see an available opening that sparks your interest, feel free to email your resume and cover letter to careers@smart-tag.net. We are particularly interested if you have worked in student transportation or K-12 education industry.
It is a joy to be a part of a company that not only is innovative but matches that same level of innovation with care for our customers. I look forward to serving our districts every day as they have the most precious cargo with them. Getting to meet some of the hardest-working women and men in the student transportation industry gives me such joy. SMART tag truly does feel like a family as we celebrate each other's wins and help each other succeed.
I love working with SMART tag as it stems from its mission to improve student safety. It is a family-like company culture. There are opportunities with challenges and contributions to the company's growth. Employees often feel valued and are recognised for their efforts and collaboration stems from experience and client input.
SMART tag is a fantastic place to work. I am challenged daily and make a significant contribution to the company's growth and potential. It is rewarding work and all of the people on the SMART tag team are truly team players that want to make sure SMART tag provides exceptional products.
SMART tag is more than a company, it's a family. You are valued and recognized for your efforts and talents. True compassion is shared throughout the team.
Customer Success Account Advisor - Georgetown, TX (on-site)
Job Description : Reporting to the Customer Success Manager, an Account Advisor develops and maintains trusting, confident, long-term professional customer relationships. They are responsible for upselling new subscription services and products and ensuring the customer needs are met and understood by each department in the Company. The advisor handles customer complaints, works to find solutions, and collaborates with other departments so that customers experience a positive client-company relationship. The Account Advisor also provides support to create clear, realistic KPI’s, schedules meetings, and coordinates product releases and enhancements. The ideal candidate is responsible for responding, building, and strengthening reputable relationships between our customers and our Company in a professional and timely manner. We are looking for a self-motivated individual team player who is flexible, learns quickly, shares ideas, and has solid professional communication, analytical, and problem-solving skills. Some travel required MUST BE ABLE TO PASS A BACKGROUND CHECK.
Customer Success Orders and Inventory Agent - Georgetown, TX (on-site)
Job Description : Reporting to the Customer Success Manager, the Orders and Inventory Success Agent will be the first line of communication, building the foundation between our customers and our Company. This position will be required to manage the order process from beginning to end, including invoicing and quality control. The ideal candidate will be responsible for building reputable relationships with our customers and suppliers professionally and on time. We are looking for a self-motivated individual team player who is flexible, learns quickly, shares ideas, and has solid professional communication, organization, and problem-solving skills. MUST BE ABLE TO PASS A BACKGROUND CHECK
Customer Success Route Logistics Specialist - Georgetown, TX (on-site)
Job Description : Reporting to the Customer Success Manager, the Route Logistics Specialist works closely with new and existing clients, providing customized and detailed training of the Company's routing software and all of our products. They work closely with Implementation Managers, Orders & Inventory teams, and Support teams, collaborating on projects and providing the status of open projects. They also operate in a team and are responsible for each internal and external training aspect. This includes client consultation to include demos, conducting training needs analysis, and developing measurable objectives aligned with product development. Route Logistic Specialists are core contributors to the direct success of our Company operations. Bilingual - PreferredSome travel required MUST BE ABLE TO PASS A BACKGROUND CHECK
Customer Success Orders and Logistics Manager - Georgetown, TX (on-site)
Job Description : Reporting to the Customer Success Manager, the Orders Logistics Supervisor will be responsible for strategic procurement of inventory stock. This position will oversee and direct the administrative functions and operations of the order processing and fulfillment team. The ideal candidate will be responsible for responding, building reputable relationships with our customers and suppliers in a professional and timely manner, and often being the first line of communication and building the foundation between our customers and our Company. We are looking for a self-motivated individual team player who is flexible, learns quickly, shares ideas, and has solid professional communication, organization, and problem-solving skills. MUST BE ABLE TO PASS A BACKGROUND CHECK
Customer Success Technical Support Agent - Georgetown, TX (on-site)
Job Description : The Customer Success Technical Support Agent's primary role is to provide exceptional experience for each of our customers by support through phone, webinars, virtual meetings, email, and messaging platforms. The ideal candidate will be responsible for responding, building reputable relationships with our customers in a professional and timely manner, and often being the first line of communication and building the foundation between our customers and our Company. We are looking for a self-motivated individual team player who is flexible, learns quickly, shares ideas, and has solid professional communication and problem-solving skills. Bilingual - Preferred Annual salary range: $40,000-$45,000 MUST BE ABLE TO PASS A BACKGROUND CHECK
Customer Success Tier 3 Support Representative- Georgetown, TX (on-site)
Job Description : The Customer Success Tier 3 Support Representative's primary role is to provide an exceptional experience for internal team members and customers. This position will be required to interface directly with customers to communicate, manage, and implement technical requirements, including partnering with Implementation Managers to successfully onboard and launch the platform to customers. This person is a problem solver and will insert themself into any technical role required to ensure the long-term success of each. The ideal candidate will be responsible for responding, building reputable relationships with our customers in a professional and timely manner, and building the foundation between our customers and our Company. We are looking for a self-motivated individual team player who is flexible, learns quickly, shares ideas, and has solid professional communication and problem-solving skills. Annual salary range: $55,000-$65,000 MUST BE ABLE TO PASS A BACKGROUND CHECK.
Software Development Manager - Georgetown, TX (on-site)
Job Description : Software Development Managers oversee the design, development, quality assurance, and deployment of most of the Company's products. This role is critical in ensuring the delivery of high-quality software solutions that meet customer needs while leading a team of engineers. This role focuses on technical leadership, people management, and overseeing quality assurance processes to ensure robust software solutions. Reporting to the Director of Technology & Software Development, you will collaborate with the Project Manager to align technical delivery with project timelines and leverage technical guidance from Principal Engineers to drive innovation and quality. Together, these roles will ensure the timely delivery of competitive SaaS solutions that meet customer needs in a fast-paced market. Requirements: - Bachelor’s degree in Computer Science, Software Engineering, or a related field. - 5-8 years of experience in software development, with at least 2-5 years in a leadership role. - Strong understanding of SaaS architectures, agile methodologies, and the software development lifecycle. Proficiency with the following technologies: - Frontend: React, Angular, JavaScript, ASP.NET MVC, Typescript, Bootstrap, Tailwind CSS - Backend: .NET, ADO.NET, EF Core - Database: SQL Server/Azure SQL (preferred) or similar - Cloud: Azure (preferred), AWS - Mobile: Java or Kotlin, React Native - Mapping Providers: Experience with map providers such as Google Maps, HERE maps, ESRI, Open Street Map is strongly preferred. Proven experience with designing and building highly scalable & cost-effective cloud-based applications MUST BE ABLE TO PASS A BACKGROUND CHECK
Installation Tech - Georgetown, TX (on-site)
Job Description:
Installation Techs are detail-oriented and responsible for the physical setup, configuration, and testing of our hardware and associated software solutions at client sites. The role requires skilled hands-on work with technical equipment, including mounting hardware and ensuring full system functionality prior to client handover. The ideal candidate has excellent problem-solving skills, a strong technical aptitude, and is committed to delivering high-quality, efficient installations that adhere to all company and safety standards, directly contributing to high customer satisfaction.
- Ensure equipment is installed in accordance with the proper bus/vehicle installation guidelines and best practices - Document installations that require any deviation and explain the specific reasons for the required deviation - Complete the Installation Checklist for every installation, and submit it to the Installation Manager - Assemble hardware and prepare tools and equipment for installation projects - Maintain an accurate and current record of equipment inventory - Keep the storage, warehouse, and workplace clean and tidy - Perform additional duties in relation to inventory and installation as needed 80% travel required MUST BE ABLE TO PASS A BACKGROUND CHECKLead Platform & Reliability Engineer - Georgetown, TX (on-site)
Job Description : This position will own the entire Azure platform from end-to-end, ensuring production reliability, and lead the strategy to make our engineers 3–5 times more productive through AI-augmented workflows. This role emphasizes technical leadership and ensuring the maintenance, reliability, and availability of cloud-based systems. There is potential to transition into an Engineering Manager as we scale the team and the need arises. Requirements: - 7+ years software/platform engineering experience - 4+ years running production workloads on Microsoft Azure at scale - Expert-level IaC (Bicep/Terraform) and CI/CD (Azure DevOps or GitHub Actions) - Proven track record of identifying and eliminating operational toil through automation, Infrastructure as Code (IaC), AI-assisted tooling, and system redesign - Excellent verbal and written communication skills, with proven ability to explain complex technical concepts to diverse audiences and mentor engineers effectively - Previous people management or tech lead experience - Proven experience designing and operating event-driven systems at scale -Track record of moving monolithic or request/response workloads to asynchronous, resilient event-driven patterns with idempotency, replay, and schema governance - Strong coding ability in C#/.NET and modern React/Next.js + TypeScript - Security hardening and compliance experience -Built or integrated tools that use Azure OpenAI for log summarization, runbook automation, or anomaly detection MUST BE ABLE TO PASS A BACKGROUND CHECK
Summer 2025 Part-Time Position (June 16-Aug 15) - Card Printing Assistant - Georgetown, TX (on-site)
Job Description : Work with the Card Printing Manager on various tasks related to the student ID cards, including preparing cards and printer ribbons, printing student ID cards, cleaning printers, and sorting, packaging and preparing cards to ship. Standing is required. Minimum age is 15 years old. Between 18-30 hours per week at $14.00-$16.00 hour. Email resume to summerjobs@smart-tag.net.
Staff Software Engineer - Georgetown, TX (on-site)
Job Description : A Staff Software Engineer is a technical leader and force multiplier for our engineering team. This is a high-impact individual contributor role with mentorship responsibilities. You will own major features end-to-end, set architectural direction, and drive engineering excellence across our full stack. This role focuses on designing, building, and maintaining scalable, high-performance features using our core stack. You will lead complex projects from requirements to production and be a champion with an “AI-first” mindset. Responsibilities include establishing and enforcing best practices around clean architecture, performance, security, and automated testing, as well as drive technical roadmaps and influence the evolution of our platform on Azure. Requirements: - 8+ years of full-stack .NET experience in production environments - Expert-level proficiency in C#, .NET 8 (or later), EF Core, ASP.NET MVC, and Azure SQL (or equivalent) - Strong front-end skills with React 18+, Next.js, TypeScript, and modern state management -Proven track record of designing and shipping large-scale, high-availability systems - Deep experience integrating and leveraging AI coding assistants daily to 2–3× individual productivity - Excellent communication skills and a history of mentoring senior engineers - Strong computer science fundamentals - Experience with CI/CD pipelines, unit/integration testing, and monitoring/telemetry - Hands-on experience building or integrating with mapping and navigation platforms -Familiarity with geocoding, reverse geocoding, routing engines, polyline rendering, real-time location tracking, or fleet/telematics applications - Experience working with GIS data formats (GeoJSON, KML, Shapefile) and spatial databases (PostGIS, Azure SQL spatial types, etc.) is a strong plus MUST BE ABLE TO PASS A BACKGROUND CHECK
