Parent App Privacy Policy

For questions regarding account deletion and instructions on how to delete your account, please review the policy below. If you still have questions or concerns regarding your account, please contact us at privacy@smart-tag.net

If you are a California resident, please click here for more information about your specific privacy rights.

ACCESSIBILITY — if you are having any trouble accessing this privacy policy or the website, please email us at privacy@smart-tag.net.

1. Introduction

Thank you for choosing the SMART tag Parent App. We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and safeguarding of your information when you use our app to manage and view your children’s school transportation, school dismissal and/or attendance details.

2. Information We Collect

Personal Information: Parent’s name, email address, and contact number.
Child’s Information: Name, school, grade, bus route details and dismissal method (where applicable) provided by the school district.
Usage Information: Data related to your use of the app, such as viewed routes and notification interactions.
Device Information: Type, operating system, and other technical attributes.
School District Data: Information provided by the school district regarding your child’s bus route, attendance, and other relevant details.

3. How We Use Your Information

To Provide Services: Enable access and functionality of the app’s features.
Communication: Send notifications and communicate essential information.
Improvement: Enhance functionality and user experience.
Security: Protect against unauthorized or illegal activity.
Data Synchronization: Ensure accuracy and consistency by synchronizing data changes related to students with the school district’s database.
Legal Obligations: Comply with legal requirements and enforce our terms and conditions.

4. How We Share Your Information

We do not sell or rent your personal information. We may share information with:

Service Providers: Third parties who perform services on our behalf.
School Authorities: To facilitate communication and coordination.
Data Synchronization: Share information with the school district to ensure accurate and consistent data across databases.
Legal & Safety Reasons: When required by law or to protect our users and services.

5. Your Choices

Notifications: Enable access and functionality of the app’s features.
Data Changes: Send notifications and communicate essential information.
Account Information: Enhance functionality and user experience.

6. Data Accuracy and Updates

We strive to maintain accurate and up-to-date information. However, we cannot guarantee the immediacy and accuracy of the information at all times due to our reliance on school district data. Ensure the school district has the most current and accurate information regarding you and your child.

7. Data Retention and Deletion

We retain information as long as necessary to provide services and comply with our legal obligations. To request the deletion of your child’s information, contact your school district, as we synchronize data based on their records.

8. Children’s Privacy

The app is designed for parents/guardians and contains information about children under 13, provided by school districts. We do not knowingly collect information directly from children under 13. Communicate changes in this information directly to the school district.

9. Contacting the School District

For changes or concerns about the data provided to us by the school district, please contact them directly. Their contact details should be available on their official website or through the school’s administrative office.

10. Privacy Rights for California Residents

Pursuant to the California Consumer Privacy Act of 2018 (CCPA), California residents have specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

a. Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

The categories of personal information we collected about you.
The categories of sources for the personal information we collected about you.
Our business or commercial purpose for collecting that personal information.
The categories of third parties with whom we share that personal information.
The specific pieces of personal information we collected about you (also called a data portability request).

b. Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

c. Data Change Request Process

For changes to your child’s information, or if you have concerns about the data provided to us by the school district, please contact the school district directly. Their contact information should be available on their official website or through the school’s administrative office. The updated information will be synchronized with our database as per the data-sharing agreement with the school district.

d. Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

Calling us at 512-686-2360.
Emailing us at privacy@smart-tag.net.

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

e. Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

f. Changes to Our Privacy Notice

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email or through a notice on our website homepage.

g. Contact Information

If you have any questions or comments about this notice, our Privacy Statement, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Phone: 512-686-2360
Email: privacy@smart-tag.net
Postal Address: 920 Rockmoor Drive, Georgetown, TX 78628

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes and indicate at the top of the policy when it was most recently updated.

12. Contact Us

For questions or concerns about this Privacy Policy or our practices, contact us at:

Secured Mobility LLC
920 Rockmoor Drive
Georgetown, TX 78628
privacy@smart-tag.net
512-686-2360

13. Consent

By using the SMART tag Parent App, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

This Policy was last updated on October 12, 2023.